Privacy Policy

1. What Information We Collect

  • Name, email, and phone number at account creation
  • Payment information processed via Square (we do not store card data — Square handles this)
  • Booking history and membership status stored in our secure database provider
  • Email communications sent via our email service provider
  • Website usage data via Google Analytics

2. How We Use Your Information

  • To process bookings and membership subscriptions
  • To send booking confirmations, receipts, and transactional emails
  • To manage your account and membership access
  • To improve the website and services

3. How We Share Your Information

  • Square (payment processing)
  • Our email service provider (transactional email)
  • Google Analytics (anonymized usage data)
  • We do not sell personal data to third parties

4. Data Retention

  • Account data retained while account is active and for 1 year after closure
  • Booking records retained for 3 years for accounting purposes

5. Your Rights (California Residents / CCPA)

6. Cookies

  • We use cookies for analytics (Google Analytics) and session management
  • Users can disable cookies in their browser settings

7. Contact

East County Business Center LLC
270 East Douglas Ave, El Cajon, CA 92020
info@eastcountybiz.com